Filtering and sorting topics
Narrow the Topics table with the stat-card quick filters and the shared filter sidebar, then save the combination for later.
Quick filters from the stat cards
The four stat cards at the top of the Topics page — Total Topics, New, Relevant Topics, and Avg Sentiment — double as filters. Click any to apply it to the table below.
The full filter panel
Click the Filter icon to open the same filter sidebar used across Synthight — Date Range, Read Status, Resolution Status, Sentiment, Groups, Company, Tags, Ticket Type, and Custom attributes all apply here too. See Filtering and sorting findings for the full breakdown of every option — it's identical on Topics.
Saving a filter
Save a filter combination from the Current tab and it moves to Saved for one-click reuse. When you save one, you choose whether it's Private (only you) or shared with your whole Organization — see Filtering and sorting findings for the full save and visibility mechanics.
Search and sort
- Search — the expandable search box in the header searches topics by text.
- Order by — sort Latest first, Oldest first, or by count (High to Low / Low to High).
Next steps
Frequently asked questions
Are the quick filters on Topics the same as the pill filters on Findings?
Can I save a topic filter combination for later?
How can I sort the Topics table?
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