Account and billing
Plans, seats, security and how your data is handled.
Administrative guides for workspace owners — plans and billing, security and data handling, and your personal profile and notifications.
Data residency and security
Production customer data is stored in the EU (AWS eu-central-1, Frankfurt), supporting GDPR data-residency expectations, and is encrypted both in transit and at rest.
Frequently asked questions
Where does Synthight store my organization's data?
Production customer data is stored in the EU (AWS
eu-central-1, Frankfurt), which supports GDPR data-residency expectations, and it's encrypted both in transit and at rest.Who can access billing and security settings?
This section covers administrative guides for workspace owners — plans and billing, and security and data handling — alongside personal profile and notification settings that any member can manage for themselves.
Is my data encrypted?
Yes. Production customer data is encrypted both in transit and at rest.
Where do I go to manage my plan or delete my account?
Billing lives under Workspace → Billing. Personal account settings like your password and account deletion live under Account Settings — see Plans and billing and Managing your password and account.
Articles
- Plans and billingSynthight's pricing tiers, how overage billing works, and where to manage payment method, invoices, and cancellation.
- Security and data handlingWhere your data lives, how access is isolated between organizations, and how to delete your account.
- Personal profile and preferencesUpdate your name and avatar, and switch between light, dark, and system theme.
- Managing your password and accountChange your password or permanently delete your Synthight account.
- Notification preferencesControl which email alerts you get — weekly summaries, emerging topic/finding thresholds, and product updates.