Tests
Validate a hypothesis against the evidence Synthight already has from your conversations.
A Test checks a specific claim ("customers who churn cite pricing") against your findings and shows how strongly the evidence supports or contradicts it — no new research required, answers in about a minute.
How confidence is scored
Two things drive the score together: how many people are affected, and how strong the match is to your hypothesis. The combined score is then dampened when very few people are involved overall, so a test matching only a couple of customers can't reach a high confidence score however well the wording matches.
Frequently asked questions
What does a Test check?
A Test checks a specific claim you write, like "customers who churn cite pricing," against evidence Synthight already has from your conversations — no new research required.
How long does a Test take to run?
About a minute, since it's scored against evidence you already have rather than requiring new research.
Can a Test reach a high confidence score if it only matches a couple of customers?
No. The combined score is dampened when very few people are involved overall, so a test can't reach a high confidence score just because the wording matches well.
What two things determine a Test's confidence score?
How many people are affected, and how strong the match is to your hypothesis — both drive the score together.